Privacy Policy
Last updated: 08 October 2026
This Privacy Policy explains how mediarisly collects, uses and protects personal data in connection with our professional media feed services. We operate as the data controller under UK GDPR and the Data Protection Act 2018.
Who We Are and Our Role
mediarisly is a United Kingdom based provider of professional video operations, live signal management, content distribution, camera work and reliable high-quality feeds for news programmes and television broadcasting. We determine the purposes and means of processing personal data relating to our website visitors, clients and business contacts. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, England and you may contact us at [email protected] or 01483 234344.
Scope of This Notice
This notice applies to anyone who visits our website, submits a contact form, requests quotations, engages our services or otherwise interacts with us in a business capacity. It covers all personal data processed through our commercial website and associated service delivery. It does not apply to employee data or data processed under separate contracts with broadcasters.
Categories of Personal Data and Sources
We obtain personal data directly from you when you complete our contact form, email us or telephone. Categories include name, job title, organisation, email address, telephone number, postal address and any technical data such as IP address, browser type and device information collected automatically. We may also receive limited data from third-party analytics providers or from publicly available sources such as company registers when verifying business contacts.
Purposes of Processing and Legal Bases
We process personal data to respond to enquiries and provide quotations (contractual necessity or legitimate interest), to deliver contracted media feed services (contractual necessity), to manage client accounts and billing (contractual necessity), to improve website functionality and service quality (legitimate interest), to comply with legal obligations such as tax and broadcasting regulations (legal obligation) and to send service-related updates where you have not opted out (legitimate interest). Each purpose is supported by the legal basis indicated.
Providing Data and Consequences of Refusal
Supplying contact details via our form is voluntary. However, if you do not provide the information necessary to respond to an enquiry or fulfil a contract we may be unable to provide services, issue quotations or maintain business communications. Technical data collected automatically cannot be refused without disabling essential website functions.
Cookies and Similar Technologies
We use cookies and similar technologies for essential site operation, performance measurement and preference storage. Details are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner. You can manage preferences through that banner or your browser settings.
Processors, Recipients and Lawful Disclosures
We engage service providers including web hosting, analytics, email delivery and payment processors who act as processors under contract. We may disclose data to professional advisers, regulatory authorities or law enforcement when required by law or to protect our rights. No sale of personal data occurs.
International Transfers
Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or binding corporate rules to ensure equivalent protection.
Retention Periods
Contact data is retained for up to six years after the last interaction to meet contractual and tax obligations. Technical logs are kept for no more than twelve months unless needed for security investigations. Service delivery records are retained according to broadcasting regulatory requirements, typically seven years.
Security and Data Minimisation
We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and regular staff training. We collect only the data necessary for the stated purposes and delete or anonymise data when it is no longer required.
Your Data Protection Rights
You have the right to access, rectification, erasure, restriction, portability and objection under UK GDPR. To exercise these rights please contact us at [email protected]. We will respond within one month, extendable by two further months for complex requests.
Consent Withdrawal and Marketing Objections
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing or profiling at any time; we will cease such processing promptly upon receipt of your request.
Complaints to the Supervisory Authority
If you are dissatisfied with our response you may lodge a complaint with the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or via their website. We encourage you to contact us first so we can address concerns directly.
Children and Age Restrictions
Our services and website are directed at business professionals. We do not knowingly collect personal data from children under 18. If we become aware that data from a minor has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are for internal service improvement only and do not result in automated decisions about individuals.
Changes to This Policy
We may update this policy to reflect changes in law or practice. The current version will always be posted on our website with the last-updated date shown at the top. Material changes will be highlighted for a reasonable period.